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Away Holidays Customer Promise | Away Holidays

Away HolidaysAway Holidays is a leading UK travel agent, which over the past twelve months alone, sent more than 365,000 travellers away on the holiday of their dreams. So many customers rely on the services of Away Holidays because of their unique customer promise. The Away Holidays customer promise outlines the standards of service that all customers can expect when booking a holiday with Away Holidays.The Away Holidays customer promise covers these six distinct aspects;

Lowest Price

Thanks to their decades of experience providing the best holidays, Away Holidays is extremely well connected and is always able to find the lowest prices and best deals. They also promote an extensive array of special offers on the most special destinations, to make even the most luxurious holidays affordable.

User Friendliness

Away Holidays are dedicated to making the process of booking a holiday as simple as possible. Their state of the art website is clear and easy to navigate, making it a joy for many customers browsing through lists of great holiday deals.

Best Value

Away Holidays allows customers to tailor-make their holiday packages in order to save money. By using the impressive website, customers can find the most luxurious hotels and convenient flights at the lowest possible costs.

Security

All Away Holidays deals are fully ATOL Protected. ATOL protection is the Air Travel Operator’s License, provided by the Civil Aviation Authority (CAA). It is indicative of the credibility of the travel agent that sells air holidays. ATOL protection keeps customers financially protected in case the holiday company they booked their package collapses. Through the ATOL protection CAA ensures, if your holiday company collapses while you are on holiday, you can finish your trip and return home as per plan. If your holiday is booked but yet to be commenced, you will usually receive a refund under the ATOL protection.

Honesty

When travelling abroad, some unscrupulous companies will find ways to hide the full price of services to make their holidays seem cheaper. Away Holidays is dedicated to remaining honest and upfront about all their services, meaning customers won’t come across any nasty surprise expenses when they’re already abroad.

Best Service

As well as their extensive, user friendly website, they operate a new state of the art customer service centre. Their customer service centre is open 24 hours a day, 365 days a year. Customers are able to call whenever they need, speak to a real person, and have any query or problem addressed and solved directly.

Away Holidays, experts in helping you choose great breaks

Those of you who are looking for a five star break should have a look at the Omni San Francisco.  Chosen by Away Holidays for its excellent facilities and premium service, the hotel is steeped in American history. The building dates back to 1926, when it served as a bank. It offers a true feeling of opulence with Italian architecture and marble, and luxurious fabrics that provide amazing comfort. The hotel restaurant is famous for its succulent steaks, and makes a great venue for sharing many special occasions.

Away Holidays

Away Holidays chose the Omni San Francisco as it meets the high standards their customers have come to expect. You will be able to recline on sumptuously comfortable beds while admiring your gorgeously decadent surroundings. The deluxe rooms feature impressive views of the lively and bustling city or the pretty courtyard that has been carefully cultivated to promote relaxation.

In the California suites that you can enjoy with Away Holidays, you’ll love the huge space that invites feelings of luxurious freedom. You can stretch out on a king sized bed, knowing that you’ll have plenty of space to get a great night’s sleep. The living area has a sofa and facilities for listening to music and watching films; helping you to unwind after a hard day’s shopping and eating!

If you’re especially keen on fitness and the pursuit of the body beautiful, you can book a Get Fit room at the Omni with Away Holidays.  Here, you’ll find a treadmill that enables you to burn off those extra calories, and a kit that helps you to achieve your goals. Healthy snacks are provided so that you don’t undo all your good work right away, a must for maintaining that bikini body!

When you book with Away Holidays, you want to know that your children are being well catered for. The Omni offers a Kids Fantasy Suite, which contains fun bunk beds, bean bags, and a great supply of toys and games that will entertain and excite children of all ages. You and your partner can kick back, knowing the children are having fun, in a large luxurious bedroom attached to the suite.

Away Holidays is proud to be associated with the Omni San Francisco. Staying at the hotel is fun and relaxing, and the service is fantastic. You’ll love the food, atmosphere and ambience, and will be clamouring for another visit!

 

Away Holidays; Booking at your Leisure

A holiday is supposed to be a break from work, day-to-day life, and the mundane. The intention of a holiday is to make a blessed release from the constant daily grind of our working lives in Britain. This is why Away Holidays made it their aim to make the process of booking a holiday as simple and stress free as possible. Away Holidays understand that making their customers stress and sweat to arrange their holiday kind of defeats the point of a holiday in the first place. This is why Away Holidays operate a state of the art and customer friendly website.

The Away Holidays website provides a clear and entertaining journey through all of the options a customer needs to consider when booking their holiday. Their numerous pages lead visitors easily through all their best packages. Whether the customer wants to browse holidays by destination, style, or package price, everything on the Away Holidays website is easily planned out.

Away Holidays website also includes a handy search bar. The Away Holidays search bar allows customers to input their specific information from preferred flights, dates and numbers of travellers. The search bar then takes visitors quickly to the options most specifically suited to their own unique needs.

Away Holidays

Away Holidays make choosing a holiday a pleasure in itself, each of their deals and destinations come complete with detailed descriptions and photographs to give browsers a taste of every option. Once the customer has decided upon their favourite holiday package, they are then just a call away from booking their ideal trip.

Besides, the Away Holidays website includes a seamless online booking enquiry form which is clear, allows users to input all of their own information and allows Away Holidays staff to respond quickly with the best quote available.

The real advantage of the Away Holidays website is not just its ease of use, but that it is backed by a team that is available 24 hours a day. Customers no longer need to rush out from work to reach a holiday company’s office before it closes; and with round the clock operations of their ample staff nor will they have to wait around on the phone to speak to an advisor.

So if you feel like booking your dream holiday even in the wee hours, you can browse their website entirely at your own leisure and from the comfort of their own home and just give them a call or fill the online enquiry form. Away Holidays will make it possible.